| ## Obtaining Service |
Interactive Imaging Systems,Inc. values your business and always attempts to provide you with the very best service. If any of our products ever requires maintenance, contact IIS technical support department directly at 716-427-8604 or technical_support@iisvr.com to obtain an RMA number. If it is determined that any of our products may be defective, technical support will issue you a Return Material Authorization ("RMA") number with instructions on how to send it back. IIS will not accept any items received and without the appropriate RMA number. Any product received will be returned to the sender at their expense. Authorized returns must be shipped prepaid and insured to the address provided with the RMA number. Shipping Address: When shipping an RMA item to IIS please use the following format: Ship to: Interactive Imaging Systems, Inc. Technical Support Departmetn Attention: RMA XXXX 2166 Brighton-Henrietta TL Road Suite B. Rochester, NY 14623